This Shipping Policy applies to all orders placed with Colourful Rebel through www.colourfulrebel.com.
ORDER PROCESSING
All orders are processed within 1–2 business days (excluding weekends and holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Please note that during peak periods (such as holidays or sales), processing times may be slightly delayed.
SHIPPING METHODS & DELIVERY TIMES
We offer multiple shipping options depending on your location. Delivery times and shipping fees will be calculated at checkout.
Typical delivery estimates:
- Standard shipping: approximately 5–8 business days
- Express shipping: approximately 3–5 business days
Delivery times may vary depending on your location, shipping method, and carrier conditions.
TRACKING YOUR ORDER
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment in real time.
If you have not received your tracking information, please contact us at webshop@colourfulrebel.com.
INTERNATIONAL SHIPPING
We ship worldwide.
International delivery times may vary depending on destination and customs processing.
Please note:
- Customs duties, taxes, or import fees may apply depending on your country
- These charges are the responsibility of the customer
- Delays caused by customs are beyond our control
ORDER MODIFICATIONS & CANCELLATIONS
If you need to modify or cancel your order, please contact us within 1 hour of placing your order.
After this time, your order may already be in processing or shipping and changes may no longer be possible.
SHIPPING ISSUES
Missing or Damaged Items
If your order arrives damaged or incomplete, please contact us within 14 days of delivery.
Please include:
- Your order number
- Photos of the packaging (if damaged)
- A description of the issue
Delivered but Not Received
If your tracking shows that your package has been delivered but you have not received it, you must contact the shipping carrier directly and file a claim.
We are not responsible for lost or stolen packages once they have been marked as delivered.
SHIPPING DELAYS
While we strive to deliver your order within the estimated timeframe, delays may occur due to:
- High shipping volumes
- Carrier delays
- Weather conditions
- Customs processing
These delays are outside of our control.
CONTACT
If you have any questions about this Shipping Policy, please contact us:
Colourful Rebel
Website: www.colourfulrebel.com
Email: webshop@colourfulrebel.com
