This Return & Exchange Policy applies to all purchases made from Colourful Rebel through www.colourfulrebel.com.
RETURNS
We want you to be fully satisfied with your purchase. If you are not completely happy, you may return or exchange your order under the conditions outlined below.
You may request a return within 30 days of receiving your order.Â
Return Conditions
To be eligible for a return, items must:
- Be unused, unworn, and unwashed
- Be in original condition and packaging
- Include all tags and original components
Returns that show signs of wear, damage, or are incomplete may be refused.
HOW TO START A RETURN
Are you not completely satisfied with your order or an item? No problem—you can easily register your return through our returns portal.
Click here to register your return. Please observe the 30-day return period. Unfortunately, returns registered after this period cannot be registered. Return costs are your responsibility.
REFUNDS
Once your return has been received and inspected, we will notify you of the approval or rejection.
If approved:
- You may exchange your order / item for another.
- Receive store credit for the amount of the returned order / item.Â
RETURN SHIPPING
- Shipping costs are non-refundable
- Return shipping fees may apply depending on your location and refund method
If you choose store credit, return shipping may be free (where applicable).
NON-RETURNABLE ITEMS
Certain items may not be eligible for return, including:
- Items marked as final sale
- Gift cards
- Personalized or custom products
- Hygiene-sensitive items (if used)
DAMAGED OR INCORRECT ITEMS
If you receive a damaged, defective, or incorrect item, please contact us within 7Â days of delivery.
Please include:
- Your order number
- A description of the issue
- Photos of the item and packaging
We will review your case and provide a suitable solution.
LATE OR MISSING REFUNDS
If you have not received your refund:
- Check your bank account again
- Contact your credit card provider
- Contact your bank (processing times may vary)
If you still have not received your refund, please contact us at webshop@colourfulrebel.com.
CONTACT
If you have any questions about this Return & Exchange Policy, please contact us:
Colourful Rebel
Website: www.colourfulrebel.com
Email: webshop@colourfulrebel.com
