and cookie policy.
Privacy statement
Our online store processes privacy-sensitive data, also known as personal data. Colourful Rebel considers the careful handling of personal data to be of great importance. We therefore process and secure personal data with due care. In processing data, we comply with the requirements of privacy legislation. This means, among other things, that:
Colourful Rebel is the data controller. In this privacy statement, we explain which personal data we collect and use and for what purpose. We recommend that you read it carefully. This privacy statement was last amended on 24-05-2018 17:00:00.
Use of personal data.
When using our online store, we obtain certain data from you. This may include personal data. We only store and use personal data that you provide directly, as part of the service you request, or that it is clear when provided that you are giving it to us for processing. We use the following data for the purposes stated in this privacy statement:
Register
You must register first to access certain parts of our online store. After registration, we store the personal data you provide under the username you choose. We store this data so that you do not have to enter it again each time and so that we can contact you regarding the performance of the agreement.
We will not provide the data associated with your username to third parties, unless this is necessary for the performance of the agreement you enter into with us or if we are legally required to do so. In the event of suspected fraud or misuse of our online store, we may hand over personal data to the competent authorities.
Portal access
Through our portal, you can access an administration environment where you can set, enter, and change various details yourself.
Processing orders
When you place an order with us, we use your personal data to process it. If necessary for proper processing, we may also provide your personal data to third parties. You can read more about this later in this privacy statement.
Advertising
In addition to the information on our website, we may also inform you about our new products and services:
Contact form and newsletter
Through our online store, we offer the option to ask questions using a contact form, which requires you to enter various details so that we can handle your question. You decide which information you provide. The information you send us is retained for as long as necessary, depending on the nature of the form or the content of your email, to provide a complete response and handle the matter. We offer a newsletter to inform interested parties about our products and/or services. Each newsletter contains a link allowing you to unsubscribe. Your email address is automatically added to the subscriber list.
Disclosure to third parties
We may share your data with our partners. These partners are involved in carrying out the agreement. Some of these partners are based outside the EU. We have strict agreements with them to comply with European privacy regulations. We therefore ask for your explicit consent separately before they receive your data. Our online store includes social media buttons. Through these buttons, the administrators of these services collect your personal data.
Cookies
Our online store uses cookies. Cookies are also placed by third parties that we have engaged. When you visit our online store for the first time, a notice is displayed explaining why we use cookies. We consider your continued use of our online store as consent to the use of these cookies. You are free to disable cookies through your browser. Please note that our website may then no longer function optimally. We have made agreements with third parties that place cookies regarding the use of cookies and applications. Nevertheless, we do not have complete control over what the providers of these applications do with the cookies themselves when they read them. For more information about these applications and how they handle cookies, please see the privacy statements of these parties (please note: these may change regularly).
Google Analytics
We use Google Analytics to track how visitors use our online store. We have entered into a data processing agreement with Google to establish arrangements concerning the handling of our data. We have also prohibited Google from using the Analytics information obtained for other Google services; finally, we anonymize the IP addresses.
Security
We take security measures to limit misuse of and unauthorized access to personal data.
Retention periods
The personal data described above are retained for as long as necessary to process your orders, including warranty claims. After that, we retain the data for a maximum of one year for the statistical purposes described. The data are then deleted, unless a legal obligation requires us to retain them for longer, such as the seven-year statutory retention period for payment data for tax purposes.
Third-party websites
This privacy statement does not apply to third-party websites linked to our online store. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend reading the privacy statement of these websites before using them.
Changes to this privacy statement
We reserve the right to make changes to this privacy statement. We recommend consulting this privacy statement regularly so that you are aware of these changes.
Accessing and changing your data
For questions about our privacy policy or questions regarding access to and changes to (or deletion of) your personal data, you can contact us at any time using the contact details below. You can also send us a request to access, change, or delete this data. You may also submit a request for a data export for data that we use with your consent, or provide a reasoned request to restrict our processing of your personal data. To prevent misuse, we may ask you to identify yourself adequately. If you are requesting access to personal data linked to a cookie, you must include a copy of the cookie in question. You can find it in your browser settings. If the data is incorrect, you can ask us to change or delete it.
Dutch Data Protection Authority
We are naturally happy to assist you if you have complaints about the processing of your personal data. Under privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority regarding this processing of personal data. You can contact the Dutch Data Protection Authority for this purpose.
